Before continuing you agree to conform to the following privacy policy. Furthermore, if you have a listing then you agree to our terms and conditions.

PRIVACY POLICY

Proactive Edge Ltd T/A Let’s Go Scoot collect, use and are responsible for personal information we obtain from you. We are regulated under the General Data Protection Regulations (GDPR), which apply across the European Union (including the UK). The purpose of this policy is to explain to you how we control, process, handle and protect your personal information. Your privacy is important to us, and we are committed to keeping your information secure and managing it in accordance with our legal responsibilities.

What personal data is collected

Proactive Edge is a service provider and we may collect personal information from you in order to deliver our service, including:

  • your name
  • email address
  • telephone number
  • property address
  • details of your service requirements
  • invoice payment details

We only collect personal information when we have a legitimate business requirement to do so.

How do we collect data

The data that we have collected and hold securely has come from several sources, which are listed below.

  • contact provided via website, social media or other digital mediums
  • signed up via our mailing list subscription
  • contact made regarding recruitment opportunities
  • exhibitions, events and networking
  • business meetings
  • through direct contact with customers

The personal data we hold has been provided with consent. However, if you feel that you are on our list and have not provided consent, then please contact us. We encourage you to read our entire data policy to understand your rights and to contact us if you have any concerns, wish to be removed or gain access to the data we hold.

How do we use data

We collect personal information about you so that we can provide our services, communicate and share any related information you may request. We may also use this personal information for purposes related to our service including:

  • to administer our service
  • notify you of any changes to an appointment, service or product
  • verify your identity or check personal details are up to date
  • to take payment from you for the services which we provide
  • to better understand your requirements and provide you with services specific to your needs
  • to help answer any questions which you have asked us to respond to
  • communicate with you about relevant services, reminders, safety or legal matters
  • to provide you with general updates in relation to our marketing services
  • carry out feedback requests to help us improve our service to you
  • to provide you with information and marketing, which we reasonably believe may be relevant to you based on the services we have provided to you
  • to comply with applicable laws where we are obliged to retain and/or disclose certain information
  • to investigate or address complaints or claims relating to your use of our services
  • for internal and external auditing purposes
  • to transfer information to any entity which may acquire your personal details, such as registering with a hosting provider.
  • to collect a debt which is owed to us

Disclosure of personal data

The information you provide to us will be held on our secure GDPR compliant servers, systems and computers. Personal data may be accessed by or given to our staff or to any member of Proactive Edge for the purposes set out in this Privacy Data Protection policy or for other purposes approved by you: We may also provide your personal information to other companies for the purposes of administering our services, which includes:

  • third parties and their associated companies or approved contractors as part of delivering our services to you
  • where you have provided your consent for the purpose of discussing your requirements for finance, warranty protection requirements or other such relative services
  • law enforcement bodies and/or other regulatory authorities in order to comply with any legal obligation or court order including the police, HMRC and local authorities
  • third party organisations that provide applications, functionality, IT services, internal operating software to manage customer appointments, cloud based storage, wordpress, e-mail providers such as outlook and mailchimp and communication platforms
  • debt collection companies to assist us in collecting any monies which you owe to us where payment is overdue
  • our professional advisers, for the purpose of assisting us to better manage, support or develop our business and comply with our legal and regulatory obligations
  • third parties as necessary in the event of a claim or dispute relating to the use of our services
  • third parties that may require information to monitor our standards, such as trade associations and customer review directories

Proactive Edge do not sell or otherwise share or release your personal data to any third party for the purpose of allowing them to market their services or products.

How we protect your data

Proactive Edge is committed to protecting the security of your personal information. We safeguard your personal data by using secure data storage and systems that meet the GDPR compliance requirements. We also use the professional services of contractors to maintain, upgrade and manage our online, website, server storage, e-mail security and anti-virus software. However, although we take reasonable precautions to protect access from unauthorised persons and against unlawful processing, the internet is not a 100% secure environment. Under the GDPR compliance requirements we shall advise you at the first available opportunity should your data be stolen, accessed, copied, used or authorised in an unlawful manor. We also expect you to take reasonable steps to safeguard your own privacy when transferring information, such as to avoid sending confidential information over unsecure email.

Your rights

You have rights in relation to your personal information. This is subject to certain exemptions and legal requirements for us to hold your data for tax, audits and legal reasons. Your rights include:

  • access to personal information
  • to object to the processing, storage or how we use your personal data
  • to rectify or erase personal information
  • to restrict the processing of your personal data
  • to obtain a copy of the personal data we store
  • to lodge a complaint with the ICO

Please contact us if you require further information. We will aim to respond to any requests for information promptly and within the legally required time limits under the GDPR (30 days). Further details of your rights can be found at the Information Commissioner’s Office (ICO), they can be contacted by telephone on 0303 123 1113 or by their website www.ico.org.uk.

How to change the information we hold

We are legally required to ensure that the data we hold is accurate and up to date. If we discover that data is incorrect then we will correct it or remove it as necessary. If your situation changes and the information that we provide is no longer relevant, then please contact us so that we can act accordingly.

Data retention

There are various legal requirements and professional guidelines about keeping certain kinds of records, such as information needed for income tax and audit purposes, or information on aspects of health and safety. We only keep personal data to comply with a requirement like this, or if we believe your data to still be accurate or believe you to be a valued customer of ours. We consider our data retention in the following ways:-

  • review the length of time we keep your personal data;
  • consider the purpose or purposes we hold the information for in deciding whether (and for how long) to retain it;
  • securely delete information that is no longer needed for this purpose or these purposes; and
  • update, archive or securely delete information if it goes out of date.

If you no longer wish us to hold your personal data then you have rights, detailed in this Privacy Policy.

Marketing

Any email marketing messages we send are in accordance with the GDPR requirements. We use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. Details of how we obtain data is covered in the ‘how we collect data’ section of this policy. If you feel you are on this list without consent, then we provide you with an easy method to withdraw your consent, by being able to unsubscribe by clicking an unsubscribe link at the bottom of any marketing e-mail. You also have the capability to manage your preferences or amend the information we hold about you at any time. However, if you have any concerns then you can also contact us directly, we will act responsibly to ensure GDPR compliance. Proactive Edge use GDPR compliant EMS providers (electronics manufacturing services) to ensure any data is secured safely. We use EMS providers and e-mail providers such as Mailchimp, Google mail and Microsoft outlook for communicating with you. We may hold the following information about you within our systems:

  • name
  • email address
  • telephone number
  • I.P address
  • subscription time and date

We may also contact you in future by phone, mail or other marketing methods, such as social media. We only do so where we reasonably believe that there are additional services or products in which you may be interested or relevant to you. We always ensure you have the right to opt-out of receiving marketing communications from us.

Website and Cookies

Our website www.proactiveedge.co.uk uses cookies and records data through Google Analytics. We use small text files called ‘cookies’ which are placed on your hard drives to assist in personalising and enriching your browsing experience by displaying content that is more likely to be relevant to you. The use of cookies is now standard operating procedure for most websites. If you are uncomfortable with the use of cookies, most browsers now permit users to opt-out of receiving them and enable you to disable cookies. However, this may affect your experience on our website and may cause you to be unable to use some of its functionality. You can delete / clear cookies from your system at any time. When completing an online form to book an appointment, enquire, provide feedback, get a quote or other, we may receive personal data, such as a name, address, email address, telephone and other information provided by you. Visitors are also able to send an email to us through the website. Their messages will contain the user’s name, email address and details, as well as any additional information the user may wish to include in the message.

Complaints

If you have any complaints concerning Proactive Edge processing of your personal data, please contact our data controller via the details below. We will always react accordingly to any complaint and look to resolve any issues promptly. However, please note that you have the right to lodge a complaint with the supervisory authority which is responsible for the protection of personal data. The Information Commissioner’s Office (ICO) is the UK body responsible for protection of personal data, they can be contacted by telephone on 0303 123 1113 or via their website www.ico.org.uk.

Data controller and contact information

The data controller is Proactive Edge. If you have any questions or would like to discuss any part of this policy, please contact us via: By e-mail: [email protected]   This Privacy Notice was last updated on 22nd July 2020.

TERMS AND CONDITIONS

Welcome to Let’s Go Scoot. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Let’s Go Scoot’s (Proactive Edge Ltd) relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Let’s Go Scoot’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Proactive Edge, 9 Gilbey Walk, Wooburn Green, HP10 0QL, England. Our company registration number is 12348843 . The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: mailchimp, woocommerce, listingpro, google, siteground, wordpress.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • This website will include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


Access to our Website

We reserve the right to withdraw or amend the service we provide on our website without notice. We will not be liable if, for any reason, our site is unavailable at any time or for any period. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

Using the Website

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access this website through your internet connection are aware of these terms, and that they comply with them. This website should only be used for lawful purposes; therefore, under no circumstances can you use the website for:

  • any unlawful purpose;
  • promoting any illegal activities, inciting violence or to promote sexually explicit material;
  • promoting any form of discrimination;
  • the purpose of harming, threatening, defaming or abusing/harassing any other person in a way that invades someone’s privacy or is (in our reasonable opinion) offensive or unacceptable;
  • to create, check, confirm, update or amend someone else’s databases, records, directories, customer lists, mailing or prospecting lists;
  • to provide any kind of customer lists or commercial information service;
  • as a source of material or contact data for any kind of marketing activity;
  • to tamper with, update or change any part of the website; in a way that affects how it is run; in a way that imposes an unreasonable or disproportionably large burden on the website’s technical systems as determined by us; or using any automated means to monitor or copy the website or its content, or to interfere with or attempt to interfere with how the website works.

Providing material to Let’s Go Scoot

If you provide any material to the website, you agree to grant us permission, free of charge, to use your material in any way we want (including altering and adapting it for operational or editorial reasons) in any media worldwide. In certain circumstances, we may share your material with other trusted organisations but only those who have a direct connection with Let’s Go Scoot. After posting or emailing your material to the website, you continue to own that material, and you continue to have the right to use your material in any way you choose. Please choose carefully any information you post on the website, as it will be available for public viewing.

By providing any material to the website, and for us to be able to use it, you confirm that:

  • your material is your own original work, or you are authorised to provide it to the website;
  • your material is not defamatory (that is, it does not damage someone’s good reputation);
  • does not take away or affect any other person’s privacy rights, copyright, contract rights or any other rights, and
  • your material does not otherwise break any laws of England and Wales or the laws of your country;
  • you have the right to give us permission to use it for the purposes specified above.

You acknowledge that we do not have a duty to publish any material you have provided. We have the right to;

  • reject or refuse to post any material you have provided;
  • remove any material from the website, whether or not the material goes against any of these conditions;
  • or restrict, suspend or stop your access to all or any part of the website at any time.

We will usually display your name with your material on the website, unless you ask us not to (as long as it is possible to do this). We may need to contact you for administrative purposes or to make checks on your material.

If you do not want to grant us the permission set out above on these terms, please do not provide any material to the website.

Listing on Let’s Go Scoot

Free: All free listings will remain free for an indefinite period, unless the listing is upgraded.

  • You may submit a free listing to our directory via the website. Your listing will require approval by us before being published. If we accept your free directory listing submission, it will remain published on our website for a period of a minimum of 30 days.We may delete a free directory listing at any time, with or without notice to you.

Paid: Advanced and Premium listings are listed on the website and the terms and conditions are agreed upon at the time of purchasing, including period the listing will be displayed and cost.

  • You may submit a paid listing to our directory by following this process: Selecting the appropriate listing product and making a successful payment using the payment service linked from our website. Upon receiving your payment in full, your listing will be published and will be placed in one of our directories. We will notify you via email.

Renewal: If applicable, the subscriber understands and agrees that upon purchasing a listing for their business, the said listing may automatically renew on the date of expiration. Alerts will be sent near to expiry. The renewal price rate will be the same or as listed on the website. Subscribers can cancel their subscription at any time by contacting us or via the website.

Fees: The fees in respect of our website services will be as set out on the website from time to time.

  • All amounts stated in these terms and conditions or on our website are in GBP (£).
  • You must pay to us the fees in respect of our website services in advance, in cleared funds, in accordance with any instructions on our website.
  • We may vary fees from time to time by posting new fees on our website, but this will not affect fees for services that have been previously paid.
  • If you dispute any payment made to us, you must contact us immediately and provide full details of your claim.
  • You will have the opportunity to identify and correct input errors via your account or using additional paid services offered by Let’s Go Scoot.
  • If we accept a free or paid directory submission, it will remain published on our website for the term specified in the directory listing product you chose before making payment, subject to termination or deletion in accordance with these terms and conditions.
  • Let’s Go Scoot may have affiliated schemes or percentage retainers in place for certain services, these will be subject to terms and conditions

Video’s uploaded, video links and images used on to Let’s Go Scoot

Any videos or images on listings pages are the sole ownership of that business and any permissions have been granted use the video. Let’s Go Scoot is not liable for any omissions of this kind and any complaints need to be taken up with the business owner.

Intellectual Property

  • We are the owner or the licensee of all intellectual property rights in our site, and in all of the material published on it except listings, articles, videos and content supplied to us. The site and such materials are protected by copyright laws and treaties around the world and we reserve all such rights.
  • You grant us a perpetual, worldwide, royalty free licence to use all or any of your intellectual property rights in any materials, advertisements or content submitted or shown on our site.
  • You shall, at all times during and after the term of this agreement, indemnify us and keep us indemnified against all losses, damages, costs or expenses and other liabilities (including legal fees) incurred by, awarded against or agreed to be paid by us arising from any claim of infringement or alleged infringement (including the defence of such infringement or alleged infringement) of a third party’s intellectual property rights arising out of your use of our site (including any advertising on our site or Articles you submit to our site).
  • You agree and acknowledge that we retain full editorial control over all advertisements and listings submitted by you to our site and that we will own all intellectual property rights in relation to such advertisements and listings (other than in relation to your branding and other intellectual property rights that are owned by you prior to you submitting such advertisements and listings).
  • We reserve the right to change the format, style and layout of our site and any advertisement, listing or Article submitted by you as we see fit.
  • You must not reproduce in any format (including on another website) any part of our site (including content, designs, look and feel) without our prior written consent.

User Accounts and Listings

  • User accounts or listings shall continue unless terminated by the user or by Let’s Go Scoot, or if the agreement term ends. Let’s Go Scoot have the right to remove or amend any content, with or without notifing you.

Indemnity

You hereby indemnify us, and undertake to keep us indemnified, against any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of:

  • any breach by you of any provision of these terms and conditions; or
  • your use of our website

Disclaimer 

The inclusion of any company name in this directory should not be seen as an endorsement of that company’s products and/or services. Let’s Go Scoot is not a governing body.